Nicole Stoner
Director of Payment Operations, Growth Transformation, & Tech Implementation Consultancy
Nicole Stoner, CFE
Nicole Stoner is a seasoned leader with over 20 years of experience in strategic finance, global corporate payments, and business transformation for Fortune 50 organizations. Based in Washington, DC, Nicole has developed a reputation as a pragmatic, customer-obsessed leader with a deep expertise in improving business performance and delivering operational excellence for global cross-border processes.
Nicole’s expertise spans various domains including machine learning, change management, payments fraud prevention, risk assessments, analytics, and technology investment optimization. Her experience with platforms such as Tableau, MS Power BI, AWS QuickSight, and Salesforce CRM highlights her proficiency in leveraging technology to drive business outcomes.
Nicole holds a BA from the College of William and Mary, an MSc from the University of Edinburgh, and is currently pursuing an MSt from the University of Cambridge. She has earned certifications in Strategic Innovation from Oxford University, Cloud Practitioner and Data Engineer Associate from AWS, and is an AFCE Certified Fraud Examiner.
Areas of Expertise
Nicole's Specializations
ML & AI Business Owner
Nicole leverages machine learning and artificial intelligence to drive business innovation and operational efficiency, ensuring that technology investments deliver maximum ROI.
Risk Assessments & Control Frameworks
Nicole conducts comprehensive risk assessments and develops control frameworks that enhance organizational resilience and compliance.
Technology Investment Optimization
Nicole helps you maximize the ROI on your technology investments by aligning them with your business goals.
Change Management
With a strong background in change management, Nicole excels at guiding organizations through complex transformations, ensuring seamless transitions and stakeholder alignment.
Process Transformation
Nicole can streamline and optimize business processes to enhance efficiency and effectiveness.
Customer Experience & Voice of the Customer
Nicole shows you how to prioritize customer feedback to improve service delivery and ensure a superior customer experience.
Payments Fraud Prevention
Nicole is an expert in identifying and mitigating payments fraud, implementing robust control frameworks to protect organizations from financial risks and losses.
Analytics & Visualization
Showcasing advanced analytics and visualization techniques, Nicole provides actionable insights to drive strategic decisions.
M.B.'s Industry Certifications
Certified Fraud Examiner (CFE)
Association of Certified Fraud Examiners (ACFE)
AWS Cloud Practitioner
Amazon Web Services (AWS)
AWS Data Engineer
Amazon Web Services (AWS)
M.B.'s Additional Professional Development Courses
Oxford Strategic Innovation Programme
Saiid Business School, University of Oxford